- What kind of information does GCO collect
- For what purposes does GCO collect my information?
- Does GCO share my information with third parties?
- How can I exercise my choices about receiving promotional communications?
- How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this Policy and GCO’s privacy practices?
- How long is personal information retained?
- How is personal information secured?
We may collect personal information from you when you save or otherwise provide your personal information to us, such as by subscribing to our email newsletter, setting up a user account and password, logging in as a registered user of www.littleburgundyshoes.com, searching for a product, making an order for a product, providing information in your account (and you might have more than one, if you've used more than one e-mail address when shopping with us), communicating with us by phone, e-mail, or otherwise or if you complete an entry form to participate in a contest, promotion or survey, whether online or at one of our retail stores. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences. We may also maintain a record of your product interests and acquire information about you from our present and future affiliates or divisions (collectively, “GCO Affiliates”).
GCO’s website is directed for use by adults. GCO does not knowingly collect any personal information from children under the age of 13. Those under age 13 should not use GCO’s website or provide GCO with any personal information.
GCO may use your personal information to (i) process your order and to answer questions about the status of your order; (ii) send you or your friends, relatives or associates, products that you have ordered; (iii) maintain contact with you and provide you with ongoing personalized service; (iv) communicate with you (via e-mail, post or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (v) help us learn more about your shopping preferences; and (vi) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experiences and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.
The collection, use, and disclosure of information contemplated in this Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. By way of example, this may happen if one of our service providers is located in a country outside your home country. In these cases, we will take steps to ensure that your privacy rights continue to be protected.
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us or other GCO Affiliates, or if you do not want us to use your information to enhance your online experience, please let us know by calling us at 1-800-292-0068 or writing us at GCO Customer Services, 2300 Émile-Bélanger, Montreal, Quebec, Canada, H4R 3J4. Please be sure to include your full name and the email address you used when you signed up for our email newsletter. It may take up to 2 weeks to process your postal mail request, during which period you may continue to receive communications from GCO or other GCO Affiliates. You may also unsubscribe from LITTLE BURGUNDY Email services by using the unsubscribe link situated at the bottom of any promotional message you receive from LITTLE BURGUNDY.
GCO will ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. You are entitled to request access to and correction of your personal information collected by us. In order to make such a request, or if you have any questions, or to make any complaint in relation to this Policy and GCO’s privacy practices, please contact our privacy officer by writing to:
GCO Canada Inc.
If you have consented to the collection, use and/or disclosure of personal information as identified herein, please note that you can also withdraw your consent at any time by communicating with our privacy officer as provided above.
We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.
We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every GCO employee, mandatory or agent must abide by this Policy.
Last update: December 6, 2015.